Reopening Updates

All the information you need about the reopening of Hollywood Casino Gulf Coast. We will continue to add information as it becomes available, please check back often.

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Statement by bernadette hanson, Vice president of finance & CFO, on the reopening of hollywood casino gulf coast

“While the amenities our customers have come to know and love may be somewhat limited for the time being, the ability to safely welcome back our team members and guests remains our top priority. With this in mind, we have been working closely with the Mississippi Gaming Commission, state and local leaders, and public health officials to finalize comprehensive Phase I reopening protocols and new health and safety precautions. Our returning team members will be trained on these procedures and our guests will see reminder signage about them throughout the property. These new protocols include, but are not limited to, the following:


Social Distancing

  • We will limit capacity on our gaming floor to no more than 50% of our maximum occupancy.
  • The installation of floor decals and signage to strictly enforce social distancing guidelines in areas where lines typically form throughout the casino and The Bridges Golf Club.
  • Slot machines will be configured to meet social distancing requirements.
  • Table games have reopened with limited seating.
  • Live music, entertainment, convention, and banquet services will remain suspended.
  • There will be no large drawings, tournaments, or special events.
  • Restaurant offerings are limited to Celebrity Grill - now with an expanded menu and Bogart's Steakhouse.
  • The Epic Buffet is now open.
  • The poker room and valet will also be remain closed.
  • The hotel and RV Park have reopened.
  • The Pool and Lazy River are currently open to hotel guests only.

Health & Safety

  • Team members and vendors will be required to wear masks and will undergo a health screening each day, including temperature checks, prior to their shift.
  • Based on the ruling by Mississippi Gaming Commission, and in order to help reduce the spread of COVID – 19, all Mississippi casinos will be requiring all persons in public areas to wear a mask covering the face and nose.Patrons may remove masks temporarily while eating or drinking or when asked by casino staff for identification. Guests not adhering to these requirements will be advised of the requirements and warned that if they continue to disregard they will be asked to leave the property.
  • Slot machines will be thoroughly and regularly cleaned throughout the day. We will implement similar protocols for table games when they reopen.
  • Sanitizer stations will be installed on the casino floor and be readily available throughout the facility.
  • We will deploy a fog machine to disinfect and sanitize every night.

We are grateful for the overwhelming support, patience, and understanding from our customers and employees through these unprecedented times."

Casino

Open Daily 24 hours

Slot machines will be configured to meet social distancing requirements.

Table games have reopened with limited seating.

Sportsbook kiosks will be available to place bets.
Redemptions for Sportsbook wagers will happen at the cage. Unredeemed Sportsbook wagers with winning event dates between November 17, 2019 and March 17, 2020 can be redeemed at Player Services until September 18, 2020.

Poker Room will remain closed at this time

Masks

Based on the ruling by Mississippi Gaming Commission, and in order to help reduce the spread of COVID – 19, all Mississippi casinos will be requiring all persons in public areas to wear a mask covering the face and nose.Patrons may remove masks temporarily while eating or drinking or when asked by casino staff for identification. Guests not adhering to these requirements will be advised of the requirements and warned that if they continue to disregard they will be asked to leave the property.

ENTERTAINMENT

Live entertainment will remain suspended at this time.

Hotel

The hotel has reopened.

RV Park

The RV Park has reopened.

Amenities

The Pool and Lazy River are currently open to hotel guests only.

The Spa, Gift Shop, fitness center, and Arcade will all remain closed at this time.

Lottery ticket sales are temporarily suspended until the Gift Shop reopens.

Golf Course/Bridges Grill

Golf Course: 7 a.m. – 5 p.m.
Bridges Grill: 8 a.m. – 3 p.m.

DINING/Bars

Celebrity Grill - now with an expanded menu!
Outlet will be open from 8 a.m. – 10 p.m.

Epic Buffet – now open!
Friday & Saturday: 3 p.m. – 10 p.m.
Sunday: 10 a.m. – 7 p.m.

Bogart's Steakhouse - dine with us on the weekends!
Friday & Saturday: 5 p.m. – 10 p.m.
Sunday: Noon – 6 p.m.

The following restaurants will remain closed: Hollywood Bakery.

Lobby Bar and Stage Bar will be open until 10 p.m.